performance tuning. Manage platform security, user access controls, and data integrity to safeguard sensitive information and ensure compliance with regulatory requirements. Monitor platform usage, performance metrics, and service levels to identify ... existing and future designs, and to be able to constantly Improve and simplify the system. Proven ability to proactively use ServiceNow and Devops best practices while staying up-to-date with the latest trends. ServiceNow certification(s) such as